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Intercom Systems

Home intercom systems

Intercom quotes can differ in the screens, the wiring and what the system can open. Asking every installer the same questions shows which parts each price includes.

Quote sheetIntercom systems
Questions to ask each business, with a column for each of three quotes
Ask each businessQuote AQuote BQuote C
BusinessIts name, and who you spoke to.
01Which brand and model are you quoting?Two quotes for a video intercom can be for very different units.
02Is it audio only, or video?Ask to see or hear the unit working, if they can show you.
03Will it be wired, or wireless?If wired, ask where the cable will run and how it will be hidden.
04How many indoor screens does the quote include?And the price of each extra one.
05Can it open the front door or the gate?Ask whether it works with the lock or gate you have, or needs a new one.
06Can I answer it from my phone?Ask whether the app has an ongoing fee.
07Is installation in the price?Or supply only, with installation on top.
08What warranty do you give on the equipment and the installation, and for how long?Ask what it covers for each.
09What do you do if it stops working?Ask who to call, and how soon someone would come.
Ask each business the same questions and write the answers side by side. Printed, the sheet fills one page, with a column for each of three quotes.From intercomsystems.com.au, a concept page.

What changes the price

The distance from the gate or front door to the house, and how a cable can get there, can change the price as well as the unit. Ask each installer what they have allowed for. A wireless system may cost more to buy and less to put in.

Opening a door or gate from the intercom is a separate part of the job. Ask each installer to price it on its own line.

Before an installer comes to quote

Decide where you want each indoor screen, and stand at the gate or door to note what the camera would see from there.

If the house has an old intercom, say so. Its wiring may be reused, or it may not, and either answer changes the quote.

Where to check

  • ABN Lookup, Australian Business Register

    Shows whether a business's ABN is active or cancelled, its business type and its GST status, and the Register says the public can use it to check a business before buying.

    Read 15 October 2026